Run & Operate
Keep it up, observable, and secure. The systems work that decides whether you sleep through the night, and whether your customers trust you with their data.
Signs you're in the right place
- You find out about outages from customers
- Alerts fire constantly and everyone has learned to ignore them
- There's no on-call rota, or it's one person who never really goes off duty
- Nobody can answer "why did it break" after an incident
- Your email lands in spam, or you failed a security questionnaire
What this covers
Production is where software meets reality. This is the work that decides whether you hear about an outage from your monitoring or from an angry customer.
Most teams don’t need more alerts. They need fewer and better ones, each with a written answer for what to do when it fires. An alert nobody acts on isn’t monitoring. It’s noise that trains people to ignore the next one.
The same goes for security. It isn’t a scanner report you file away. It’s patching that actually happens, access you can audit, and email that reaches the inbox instead of the spam folder. We build the practice, write it down, and hand it to your team, because a reliability function that depends on one person isn’t reliable.
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Reliability & SRE
Systems that stay up under load and surface problems before your customers do. We set SLOs and alerting that doesn't cry wolf, run synthetic checks at the edge, and build incident and failover practices that actually get used when it counts.
- SLOs and alerting that doesn't cry wolf
- Synthetic and uptime checks at the edge
- Incident response and blameless postmortems
- Resilience, failover, and DR drills
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Observability & Monitoring
Know what your systems are doing, and why. We build dashboards, metrics, and logs across Prometheus, Grafana, and the tools you already run, turning a 3 a.m. mystery into a five-minute fix and catching the next one earlier.
- Prometheus and Grafana
- Datadog, New Relic, and the Elastic stack
- SLO/SLI design and instrumentation
- Log pipelines and meaningful alerting
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IT & Networking
The wifi works, the backups run, and someone picks up when the machine nobody wants to touch stops working. Practical support for small teams, local businesses, and home offices, without a big-ticket managed contract.
- Small-business network design and Wi‑Fi setup
- Router, switch, and cabling troubleshooting
- Device onboarding, printer support, and backup basics
- Remote support and simple onsite help where useful
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Security & Deliverability
Your email reaches the inbox instead of the spam folder, and an attack doesn't become your week. We harden the edge, get the DNS records that prove your mail is really yours, and review secrets, endpoint, and supply-chain risk before it bites.
- DDoS defense and edge security
- DMARC, DKIM, and SPF email deliverability
- Secrets and endpoint hygiene
- Vendor and supply-chain risk review
Ready when you are
Let's make it sturdier
Tell us what's fragile, noisy, or keeping you up at night, and we'll come back with a plan.